Everything Included
Here is everything your shop gets with SyncService
Every shop gets all of this, from day one.
📞
SyncService Calls
- ✓SyncService Call for Sales
- ✓SyncService Call for Updates
- ✓SyncService Call for Pickup
- ✓SyncService Call for Follow Up
- ✓Group Calling: reach one customer or many at once with an Update, Pickup, Service Follow Up, or Sales Follow Up
- ✓Advisor Call option on every step when you want to make the call yourself
💬
Texts and Emails
- ✓Text and email updates for every stage of the repair
- ✓Approve, Decline, or Request a Callback buttons for digital authorization
- ✓A personal tracking link so customers can follow their own repair
🗓️
Schedule Ahead, Set It and Forget It
- ✓Schedule any call, text, or email for a future date and time
- ✓Set up the 2pm update or the 3:45pm pickup notice hours in advance
- ✓Your customers hear from you on time, even when the shop is slammed
✍️
Scripts That Sound Like Your Shop
- ✓Write My Script builds a call script from the ticket in one click
- ✓Or type your own custom script for SyncService to read word for word
- ✓Special offers and promotions for Group Calling
📊
Your Dashboard
- ✓See exactly what stage every vehicle is in, from check-in to pickup
- ✓Message Center that alerts your advisors to what customers said
- ✓Call summaries and full call transcripts on every ticket
- ✓Follow Ups queue so no customer slips through the cracks
- ✓Tickets sort themselves into the right stage from what customers say
🌎
Your Customers, Your Language
- ✓Communicate in English, Spanish, Mandarin, and Vietnamese
- ✓Pick the customer's language and SyncService does the rest
👥
Built for Your Whole Team
- ✓Access for owners, managers, shop foremen, and service advisors
- ✓Each person gets their own login
- ✓Works on your computer, tablet, and phone
- ✓iPhone app (coming soon)
Your Price
Simple, honest pricing
Monthly
$699/month
per shop
Commit and save
Single Store
3 Months
$649/mo
6 Months
$599/mo
12 Months
$499/mo
Multi Store (2 or more locations)
3 Months
$549/mo
6 Months
$499/mo
12 Months
$399/mo
Interested in a commitment rate? Call us at (855) SYNC-SVC (796-2782) or email syncservice@tbmechanic.com.
Start 4-Day Free Trial
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